Handling complaints and dealing with difficult patients
Starting on:
Nov 25, 2024
Ending on:
Nov 25, 2024
Moderator(s):
Dr. Tonnie Mulli
Senior Lecturer UON Specialist Periodontist & Implant Practitioner
Venue:
Dental Tune Centre House 3 Muthaiga Rd
Max Credits:
3 Points

Provider:
Dental Tune Centre
Claim Points

Handling complaints and dealing with difficult patients

Starting on:
Nov 25, 2024
Ending on:
Nov 25, 2024
Venue:
Dental Tune Centre House 3 Muthaiga Rd

Description

How to handle complaints and deal with difficult patients in a dental clinic set up

Objectives

Help the staff and personnel in a dental clinic setting to know how to handle patients complaints and to deal with those who are difficult

Presenters

  1. Miss Magdalene Achieng
    Hospitality
    The Periodontist Dental Centre

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